In case you’ve ever tried to get in contact with an airline by cellphone, you might be conversant in being on maintain.
Now one airline is disposing of cellphone calls altogether, irritating vacationers like Patricia Magruder.
She was trying ahead to taking a visit, however was having hassle getting a voucher from Frontier airways to work.
So she referred to as Frontier, however was shocked by the automated message she acquired.
“They stated the cellphone traces have been shut off. They stated go to the chat and we’ll deal with you thru the chat,” Magruder stated.
She, like many vacationers proper now, was unaware that Frontier airways not too long ago shut down its customer support cellphone traces, forcing her to a web based chat system that she struggled to make use of.
“I feel it’s extremely fallacious,” she stated.
Why the airline is shutting down cellphone service
The transfer away from cellphone service is much less of a shock to Caroline Teel, managing editor of Smarter…
