WASHINGTON D.C. (WFSB) — As the pandemic raged and Americans stopped flying, airlines issued most people credit towards future flights instead of refunds, as many as ten billion dollars’ worth.
Now, some credits are starting to expire.
Massachusetts Senator Ed Markey and Connecticut Senator Richard Blumenthal sent letters to all major U.S. airlines on Monday, demanding flight credits, especially those issued during the pandemic, never expire.
Part of the letter reads “It is unconscionable that airlines are largely refusing to return customers’ money even as the industry sits on more than $10 billion in unused travel credits. However, even as we continue to push for these cash refunds, it is imperative that, at a minimum, your company does not subject…